Tansun Sunbeds Trade Discounts

Our trade discount accounts are available to business customers only. This includes salons, spas, gyms, clinics, and professional resellers operating in the tanning, beauty, and wellness industries. By applying, you confirm that you are acting in a business capacity and not as a consumer.

Yes, we may request supporting documentation to confirm your status as a trade customer. If we are unable to verify your business trading history, we reserve the right to reject or rescind your application at any time. Acceptable forms of proof include business registration documents, a utility bill registered to your business address, a business credit card, a trade reference or buying card from another supplier, or proof of employment or affiliation with a relevant business. You may upload supporting documents when applying, although this is optional, it may speed up the approval process.

By registering for a trade account, you confirm that you are purchasing goods for business use only and are not a consumer under Consumer Credit or Sale of Goods legislation. You also confirm that you or your team are qualified and insured to use the goods responsibly.

Yes, we reserve the right to reject applications that do not meet our trade-only criteria. We may also refuse to fulfil orders or process refunds if we suspect the order has been placed for personal use or by someone not operating as a legitimate trade customer.

We deliver to UK mainland addresses only, including England, Scotland and Wales. A minimum spend of £45 (excluding VAT) applies to qualify for free delivery, and additional delivery charges may be applied based on order value, size, or destination. For orders under £45 (excluding VAT) there is a flat rate delivery fee charged of £7.95.

Unfortunately, once an order has been placed, items cannot be added online. However, if you contact us immediately, we will do our best to assist you. If your orders cannot be dispatched together, additional delivery costs may apply.

Yes. If you wish to cancel your order, please contact us at 0121 580 6200 or by email sales@tansunsunbeds.co.uk as soon as possible. If the order has already been dispatched, return of goods must be arranged at your own expense. Items must be returned in their original condition and packaging via a reputable UK courier. We strongly recommend keeping proof of delivery.

Yes. Large, bespoke, in-demand or made-to-order items may be placed on backorder and dispatched as soon as they become available. During peak periods, lead times may vary. We will keep you informed if any delays are expected.

Yes, free standard delivery is offered on orders over £45 excluding VAT. This does not apply to orders using promotional codes unless explicitly stated. It also excludes large or heavy items over 20kg, and made-to-order items such as sunbeds or customised units. Delivery costs will be shown at checkout where applicable or be sent to you via our request a quote service.

We aim to dispatch and deliver standard orders (excluding sunbeds and lamps) within 3 to 7 working days. Delivery times are quoted in good faith and may vary depending on stock levels, order size, and seasonal demand. We do not accept responsibility for delays caused by transport issues, supply chain disruption, or force majeure events outside of our control.